Take your clients seriously
Posted on July 1, 2010
Filed Under Tips | Leave a Comment
Most important thing in this business is your clients- buyers. So you must to keep these steps if you want to be successful.
1. Be fast in comunication. Don’t make client to wait. Always answer to his question as soon as possible. Buyers hate to wait long.
2. All your answers must be honest. Don’t lie. Hmm… Maybe just sometimes when you really need this.
3. Provide tracking numbers. Always update Paypal and eBay with newest information about delivery.
4. In item’s package insert some gift card, or something like that with thanking about buying. It will show for your clients that you care them.
5 . After buying, contact you client and ask about quality of your services, about item, has it came without damage.
6. Leave positive feedbacks (for buyers), they will reward you the same.
There are not all tips which are important in your realtionships with clients. Also I offer to read some books about comunication with buyers, marketing and etc. It will help you better understand policies of seller.
Good luck!
Leave a Reply